Legal Privacy

Privacy policy

This page explains how Custom Container Solutions Ltd uses personal information you send us through this website or by email. It was last updated on 15 November 2026.

Who we are

Custom Container Solutions Ltd is the data controller. We are registered in England and Wales under company number 174242406. Our registered office is Unit B, Ashcroft House, 5 Ashcroft Road, Knowsley Industrial Park, Liverpool L33 7TW.

To ask about this policy or about your information, email info@customcontainersolutions.co.uk.

What this website collects

This is a static website. It does not have a user account system, and it does not store form submissions on a server of its own.

If you use the quote form, your email application opens with a message addressed to us, containing the details you entered (such as your name, company, email address, phone number if you give one, project type, and your description of the work). If you email us directly, we receive whatever you choose to send.

We use that information only to respond to your enquiry, to discuss a possible project, and — if we work together — to carry out the work you have asked us to do.

Lawful basis

We process enquiry information because it is in our legitimate interests to reply to people who contact us, and, where you are asking us to quote or to enter into a contract, because it is necessary to take steps at your request before entering into a contract.

Cookies and analytics

This website does not set cookies, and we do not use analytics, advertising, or social-media tracking tools on the site. If that changes, we will update this page before any non-essential cookies are used.

How long we keep information

We keep enquiry emails and related correspondence for as long as we need them to deal with your request and to keep a record of what was discussed. If we do not take on the work, we will not keep that correspondence longer than we reasonably need. If we do take on a project, we may retain relevant details for the life of the job and for our accounting and legal records.

Who we share information with

We do not sell your information. We may share what we need to with professional advisers, insurers, or suppliers and trades involved in a project, and we may disclose information if the law requires it. Email you send us is carried by your email provider and ours.

Your rights

Under UK data protection law you can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it or to restrict how we use it, object to processing based on legitimate interests, and ask for information you provided to us to be transferred where that right applies. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Changes

If we change how we use personal information, we will update this page and change the date at the top.